Check out Document AI Enhanced Fraud Detection's new features.

Document AI

Unlock trusted insights from any document. Automatically extract and verify data from supplemental documents.
Reduce operational overhead

Automatically collect, extract, and verify key data from documents against government IDs, authoritative sources, internal systems, and third-party signals.

Deploy globally at an enterprise scale

Expand to new markets and use cases with out-of-the-box configurations for most document types and regions. Plus, meet your specific needs with custom configurations.

Stop sophisticated document fraud

Detect modified, fake, AI-generated, reused documents, and more by analyzing hundreds of risk indicators, and investigate complex cases with an insight-rich document viewer.

Use cases

How teams can use Document AI

Know Your Customer (KYC)
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Confirm that individuals are who they say they are by verifying financial documents, tax documents, utility bills, or other relevant information.

Know Your Business (KYB)
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Verify business legitimacy and ownership by collecting articles of incorporation, invoices, tax documents, and more.

Business proof of funds
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Reduce fraudulent applications by detecting tampered or forged financial documents.

Proof of address
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Ensure users are eligible for location-based services by matching the inputted address against documents like utility bills and bank statements.

Proof of health insurance
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Establish that patients have active health insurance coverage by collecting their health insurance cards.

Proof of property ownership
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Reduce fraudulent ownership claims by detecting tampered or forged property ownership documents, such as mortgage statements, property tax bills, home insurance policies, and more.

Proof of vehicle ownership and auto insurance
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Ensure that a vehicle is registered to the user by collecting vehicle title, registration, or insurance documents. You can also validate insurance coverage against insurer data.

Proof of wealth
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Substantiate net worth claims by examining documents like bank and brokerage account statements. You can also directly validate live balances in accounts.

Bank account verification
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Ensure account validity by analyzing bank statements or checks, and authenticating the live bank accounts.

Income verification
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Verify income by processing paystubs, W-2s, bank statements, and more.

How it works

Collect any document through a secure, intuitive experience

Automatically collect and classify documents from users in any region (except where prohibited by law). Configure accepted document types, define recency and validity criteria, and request retries to enforce your requirements.

Collect any document through a secure, intuitive experience

Automatically extract key data

Use state-of-the-art AI technology to turn raw information from documents into structured data that you can review, verify, and use across your workflows.

Automatically extract key data

Investigate and verify the data

Verify document information against internal records, authoritative sources, and third-party providers. Enhanced Fraud Detection analyzes hundreds of risk indicators and document inconsistencies to detect tampering, forgeries, synthetic documents, and other fraud.

Investigate and verify the data

Streamline manual review

Route only the most complex cases to your review team. Highlight extracted data, risk indicators, and inconsistencies directly in the document viewer, and translate documents so reviewers can investigate faster and make confident decisions.

Streamline manual review

Cutting-edge document capabilities for any use case

Intelligent, accurate, and scalable document processing
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Breadth of documents

Process corporate documents, tax forms, bank statements, utility bills, vehicle registrations, insurance cards, and more.

Global coverage

Handle documents in any language for more than 200 countries and territories, unless prohibited by law.

Configurable acceptance criteria

Define which documents are accepted by restricting document types, setting recency requirements, and requiring specific information to be on the document.

AI insights

Reason across document contents with best-in-class LLMs to streamline decision-making.

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Tamper detection

Evaluate hundreds of visual indicators down to the pixel level, along with metadata and other non-visual indicators, to detect even the most subtle forms of tampering.

Serial fraud detection

Recognize previously submitted documents and document templates to protect yourself from scaled attacks and fraud rings.

Generative AI detection

Inspect subtle textures and patterns, document metadata, visual metadata, and more to detect AI-generated documents.

Forgery detection

Flag visual and content inconsistencies to detect fake documents.

Insight-rich document viewer

Surface fraud signals, inconsistencies, and key document details in one place so reviewers can investigate faster without manually digging.

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Submission cross-checks

Cross-reference documents against user-submitted information and government IDs.

Authoritative data source validation

Check against issuing and authoritative sources, and screening reports.

3rd party data source validation

Check against financial data providers, insurance providers, and more.

“Persona's combination of document verification and live facial comparison ensures a speedy, automated, and highly secure account recovery experience for our customers.”

Mac Muir
Operations lead at Empower
Empower builds a modern banking experience with automated account recovery